Signal & Sage Privacy Policy & Terms of Service

Effective Date: October 2025
Company: Signal & Sage LLC

Contact

1. Overview

Signal & Sage LLC (“Signal & Sage,” “we,” “us,” or “our”) provides communication tools, digital downloads, and AI-powered resources, including the ClairPoint™ suite of products, to help users analyze and improve communication.
We value privacy, transparency, and integrity. This document explains how we collect, use, and protect your information and outlines the terms that govern your use of our website and products.
By accessing or using this site, you agree to both our Privacy Policy and Terms of Service.

ClairPoint™ utilizes advanced AI frameworks to assist in text-based linguistic analysis. While the system leverages third-party AI models for natural-language processing, all proprietary algorithms, workflows, and interpretations are uniquely developed by Signal & Sage.
User data is processed securely and not stored or shared.

2. Privacy Policy

Information We Collect

We may collect:

  • Personal information you voluntarily provide (e.g., name, email, billing information).

  • Usage information such as pages visited, IP address, browser type, and interaction data.

  • Purchase and subscription data to process transactions and provide access to tools or downloads.

  • Communication data when you contact us or submit feedback.

ClairPoint™ uses AI-powered text analysis features supported by third-party service providers.
No user data is permanently stored, and processing occurs in secure, transient sessions.

How We Use Information

We use collected data to:

  • Provide, personalize, and improve our tools and content.

  • Manage your purchases, subscriptions, or memberships.

  • Respond to questions and feedback.

  • Maintain site security and prevent misuse.

  • Send updates or promotional materials (only if you opt in).

We do not sell, rent, or share your personal information with third parties.

Cookies & Analytics

We use cookies to understand site usage, improve performance, and personalize content. You may disable cookies in your browser; some features may not function properly if you do.

Data Retention & Deletion

We retain necessary account and payment information only as long as required to fulfill transactions or legal obligations.
You may request correction or deletion of your data at any time by contacting us.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Signal & Sage does not knowingly collect information from anyone under 18 years old. If you are a parent or guardian and believe your child has provided information, please contact us for prompt deletion.

International Users

By using our website, you consent to the processing and transfer of information in the United States, where our servers are located and where privacy laws may differ from those in your country.

Changes to This Policy

We may update this policy from time to time. The revised date will always be listed at the top of this page. Continued use of our site constitutes acceptance of the updated terms.

3. Terms of Service

Use of Our Site and Tools

By using Signal & Sage or any related tool (including ClairPoint™), you agree to use it lawfully and responsibly.
You may not:

  • Copy, reverse-engineer, or distribute our software or frameworks.

  • Use our content or tools to harass, harm, or manipulate others.

  • Upload or transmit illegal, defamatory, or infringing materials.

Violation may result in suspension or termination of access.

Intellectual Property

All content, designs, text, and frameworks—including ClairPoint™ and other proprietary tools—are owned by Signal & Sage LLC and protected by copyright, trademark, and patent law.
Unauthorized copying, imitation, or redistribution is prohibited.
You retain rights to your own uploaded or written material, but grant Signal & Sage a limited license to process it solely for tool functionality.

AI & Educational Disclaimer

Our tools are designed for educational and informational purposes only.
They do not provide legal, psychological, clinical, or therapeutic advice and should not be relied upon for decision-making.
Signal & Sage and its affiliates are not responsible or liable for any interpretation, action, or outcome resulting from tool use.

Payments, Subscriptions & Refunds

  • Subscriptions renew automatically unless canceled prior to renewal.

  • You may cancel anytime through your account or by contacting support.

  • Unless otherwise stated, all purchases are non-refundable once digital access or downloads are provided.

  • We reserve the right to change pricing, plans, or features at any time with notice.

Limitation of Liability

Signal & Sage provides all services “as is” without warranties of any kind.
We do not guarantee accuracy, completeness, or suitability for any purpose.
To the fullest extent permitted by law, Signal & Sage shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or tools.

Indemnification

You agree to indemnify and hold harmless Signal & Sage, its owners, affiliates, and partners from any claims, losses, or damages resulting from your violation of these Terms or misuse of our products.

External Links

Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices.

Governing Law

These Terms are governed by the laws of the State of Arkansas, United States, without regard to conflict of law principles. Any disputes shall be resolved exclusively in state or federal courts located in Pulaski County, Arkansas.

Contact Us

Questions about this policy, data practices, or feature requests can be directed to:
📧 Contact
📍 Signal & Sage LLC

We continually update and enhance our tools based on user needs and emerging research. If you have specific analysis needs or feedback, please reach out—your insights help shape the next generation of our work.